We hear about empathy quite often… but do we truly understand the impact of it in our lives and work? And do we have ways of building our empathy skills and gaining the benefits?
This course is for leaders, managers and staff at all levels who want to explore the impact of empathy and connection in the workplace. We bring together research, reflection and practical approaches, delivered in an engaging way that brings impact.
What will I learn?
- The impact of empathy and connection in the workplace
- An awareness of the barriers that can challenge us
- Tools that can be used to increase our ability to connect and empathise for mutual success
Topics Covered
- What is the value of empathy?
- Exploring definitions and finding the key elements
- Building blocks of empathy and connection
- Barriers and challenges to empathy
- Practical steps we can take to build empathy in ourselves and in our teams
- Resources and signposting
Delegates receive follow up slides and resource links they can refer to after the session.
